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Client Services - Business management, business process management, small business management, and more.
SMS offers a SYSTEM of integrated consulting, training, and proprietary products to help you build your business and optimize profits. You can obtain these services and products individually or combined into packages, as needed.
Please see the INDEX below for brief descriptions of our consulting and training services.
After you visit this page and have an idea of our services, please visit our Client Results page for case studies.
INDEX (all links on this page)
Organizing your Business for Success
Quality Management System (QMS ) – ISO 9000, etc.
Operations Manuals Development
Monte Carlo SimulationUltimate Career Builder Masterclass
Organizing your Business for Success Series
Leadership & Management Series
Thoughtstorm® Series
CONSULTING
Organizing your Business for Success
Purpose: To solve the problems of disorganization and create a sustainable business organizational structure that works. We can help you create an organizational structure, tailored to your Strategic Objective, that covers the Big Four areas of effective management.
Click here for more information about our Organizing your Business service.
Professional Business Writing and Documentation Services
Quality Management System (QMS ) – ISO 9000, etc.
Purpose: To develop Quality Management System documentation that meets or exceeds the QMS qualification standards. We can help you manage the way your organization does its business, and help you understand, implement and become registered to a Quality Management System, such as ISO 9000.
Click
here for more information about our Quality Management System service.
Professional Business Writing and Documentation Services
Operations Manuals Development
Let's face it. You can grow your organization ONLY if you can promote and/or replace your employees. Thus, you and your team can MOVE UP only if you can replace yourselves. And you can do this by documenting your positions in well-organized Operations Manuals.
Purpose: To develop Operations Manuals in a company-approved, standardized format, that stresses the importance of modularity and a structure that parallels your company's organizational strategy.
Click
here for more information about our Operations Manual Development service.
Monte Carlo Simulation
Purpose: Monte Carlo simulation is a powerful tool that lets you run "What If" scenarios on business processes that use complex variables and interdependencies. A simulation model runs in accelerated time to greatly reduce the risk associated with key business decisions.
Your success depends on flawless performance of certain critical processes. Inefficient processes degrade profits and customer satisfaction. Conversely, efficient processes improve both profits and customer satisfaction.
Click
here for more information about our Monte Carlo Simulation service.
TRAINING
Ultimate Career Builder Masterclass
Purpose: To train your employees in the theory and practice of building their career as they build your business organization. They win, you win.
This is an ongoing course based on our manual, "The Ultimate Career Builder." Includes personal support from author in the form of email, telephone, and personal consultation. Group brainstorming accelerates the whole process.
Click
here for more information about our Ultimate Career Builder Masterclass.
Organizing your Business for Success Series
Purpose: To train employees, managers, and executives to design and implement an organizational strategy tailored to a specific Strategic Objective.
In this course, you will learn a process to create the most significant static and dynamic aspects of your company’s architecture. This will help you become the architect of your own effective organization. This course is for:
- Entrepreneurs and startup companies.
- Small business owners and business owners who want to grow their company, but aren't sure how to do it.
- People thinking about starting a business.
- Executives who want to "reengineer" all or part of their company.
- People who want to create an organization within their existing company.
This course is tailored to the needs of your company and according to the principles discussed in our manual, "Organize your Business for Success."
Click
here for more information about our Organizing your Business for Success
Series.
Leadership & Management Series
Purpose: To train employees in the principles of effective leadership and management. This course consists of 9 2-hour sessions in a conference room setting. Includes workbook, exercises and all necessary documentation.
Click
here for more information about our Leadership &Training Series.
Thoughtstorm® Series
Purpose: Thoughtstorm® is an exciting and productive group process that allows people to plan the future, solve problems, do strategic planning, etc. The process aligns the group so they can cooperate toward developing ideas and solutions ...
We meet in a comfortable environment free from noise and distractions. All guests are given a copy of the Thoughtstorm instructions to read.
Click
here for more information about our Thoughtstorm® Series.
Now that you have an idea of our services, please visit our Client Results page for case studies.
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Client Comments
"I really enjoy our association. I have a new look at things - and new vigor! We're now writing down everything, step-by-step, for our (operations manuals) ... and starting new maintenance classes ... it's fun and interesting. Thanks." S.G., VP Sales, High Plains Transportation, Denver, CO.
"All questions answered knowledgeably ... documents accurately prepared ... activities properly recorded and reported." E.L., Director, Information Access, Belmont, CA.
"Interaction with our personnel is effective ... services free of problems." M.M., System Network Manager, IBM/ROLM, Santa Clara, CA.
"... professional and appropriate ... always punctual ... well coordinated." J.C., System Engineer, IBM/ROLM, San Jose, CA