Who we work with
Is Senior Management Services for you?
Our clients are typically executives and senior
managers in high-tech companies involved in software, semiconductors,
biomedical systems, aerospace, finance, and business process development.
Clients usually have exceptional technical backgrounds and love business
We love to work with both startups and established
lead their markets, set trends, and create true value for the marketplace.
They concentrate on being first to market with the best products. Our
clients use our services and products in product development, engineering,
manufacturing, operations, and marketing departments.
The one thing our clients have in common: They
want technological solutions for business processes, organizational
strategies, operations manuals, and process modeling.
Most of our clients have been Silicon Valley companies
who develop and market high-tech software/hardware products to sophisticated
OEMs or end-users. However, we have also served similar high-tech clients
from Ireland, to Toronto, to Hong Kong.
Which of these great reasons to call Senior Management Services
is true for you?
"As a startup company, were swamped
with technical issues. Meanwhile, we must get organized and enact
proven business practices that will help us get our new products
to market right away!"
"Were downsizing. We need to restructure
our organization and implement an orderly transition that is transparent
to our customers."
"Our customers want us to be ISO 9000 certified.
We need an expert to help us document our processes and work instructions.
We just dont have the time to do it ourselves. But, our growth
and success depend on getting this done fast!"
"Were moving our company to another
state, and we desperately need to develop operations manuals so
we can hire and train new employees quickly. These manuals will
help everyone save time and minimize confusion.
"Were suffering "brain drain." Were
losing our best people, proprietary processes, and intellectual
property to competitors. Were worried about losing our critical
processes, but we dont have the time to write and debug them.
What can we do to protect these vital assets?"
"We are disorganized. We are operating
on undocumented tribal knowledge and unconfirmed rumors. To achieve
anything here, you've gotta know someone! It seems hopeless! We
desperately need to get our key business processes documented so
we can be more profitable with less effort."
Who is the ideal SMS client? Are you entrepreneurial and innovative?
Clients will be most successful with us if they
have some or many of the following characteristics:
Our ideal clients,
small or large, are usually entrepreneurial and innovative, with
conservative management and bold marketing. They are industry leaders
who offer quality, leading edge products and services known for excellence
and continuous improvement.
Our ideal clients nurture and appreciate their customers
and employees. Communities often recognize our clients for their
We work with people who make and keep agreements
that work. (Without integrity, nothing really works.)
Call to action. Can SMS really help you forge creative solutions
and grab your best opportunities?
Now that you know the kind of clients we work with,
the problems and opportunities we help them resolve, and what our clients
must do to ensure their success, click here learn more about How we work.
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knowing you were available for consulting and tips gave me the security
to go about my tasks without fear of being 'out there alone.' Your
techniques and skills are quite valuable, keep sharing them!" B.J.,
Consultant, San Francisco, CA.
really enjoy our association. I have a new look at things - and new
vigor! We're now writing down everything, step-by-step, for our (operations
manuals) ... and starting new maintenance classes ... it's fun and
interesting. Thanks." S.G., VP Sales, High Plains Transportation,
with our personnel is effective ... services free of problems." M.M.,
System Network Manager, IBM/ROLM, Santa Clara, CA.
professional and appropriate ... always punctual ... well coordinated."
J.C., System Engineer, IBM/ROLM, San Jose, CA
congratulate your design concept ... the job was a cinch with your
having laid the design ground work ... I'll be happy to work with
you again." E.L., President, InterMedia, Los Altos, CA