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Senior Management Services - Consulting

Professional Business Writing and Documentation Services

Quality Management System (QMS) – ISO 9000, etc.

Purpose: To develop Quality Management System documentation that meets or exceeds the QMS qualification standards. We can help you manage the way your organization does its business, and help you understand, implement and become registered to a Quality Management System, such as ISO 9000.

Customers are getting more sophisticated and better informed, and their expectations are growing. For any business, the only way to meet expectations is to demonstrate your commitment to quality. Any organization, small or large, can create a marketplace future by using a well planned and documented Quality Management System (QMS) such as ISO 9001.

Intended Results: A documented Quality Management System that gives you the following advantages:

  • Greater staff accountability.
  • Increased quality awareness amongst staff.
  • Better use of your time and resources.
  • Excellent consistency of products and services, while reducing material waste and product failure.
  • Improved tracking of products and services.

Structure: To implement a QMS such as ISO 9000 to manage your organization's processes, together we must take a number of steps:

  • Describe what you do and how you do it in a documented system,
  • Do what you describe in your documented system,
  • Make sure you do it effectively, and
  • Demonstrate this to your stakeholders by registering with a QMS like ISO 9000.

We will interview your subject matter experts using our timesaving, streamlined process. We will then develop and document work instructions, business processes, and flowcharts in standardized QMS format.

We will also integrate, test, debug, and verify all business processes and work instructions to make them ready for the QMS qualification process.

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