|
2Bridge
Corporation
Applications: Enterprise portal solutions.
The 2Share software automates the publishing,
viewing, and personalizing of web-based documents using a standard
browser. In other words, 2Share helps users publish their documents
to an Intranet, Extranet, or the Internet. Specifically, users
can: Create information using their favorite tools (such as MS Word,
Excel, or PowerPoint, etc.). Gather information dynamically from
different people, places, and sources. Organize information into
meaningful structures. Distribute information instantly to the right
people. Manage information throughout its life cycle. Protect information
from unauthorized access
Developed 2Share System Administrators
Guide that tells the System Administrator how to administer
and support 2Share. Manual includes the following topics, among
others:
A review of 2Share architecture
and what items are installed on various configurations.
How to change the 2Share configuration.
How to add users and define access privileges. How to do
backups. Tips for helping users. Tips for troubleshooting.
Tips for scaling and performance tuning. Checklists.
|
2Share 3.0 System Administrator's Guide
|
200
|
|
TOP
3Com
Corporation
Applications: Ethernet, local area
networks.
Developed Technical Reference
Manuals for Multi-Bus, Q-Bus, and Uni-Bus Ethernet
Controllers for local area networks.
|
UNIBUS Ethernet Controller Reference Manual
|
100
|
3, 4
|
|
3C400 Multibus Ethernet Controller Reference
Manual
|
40
|
3
|
|
Q-Bus Ethernet Controller Reference Manual
|
68
|
3
|
|
UE Ethernet Controller Reference Manual
|
80
|
3
|
TOP
Abbott
Critical Care Systems
Applications: Automated drug infusion.
Developed Operator's Manual
and Tutorial for Anesthesiologists.
|
Detection and Handling of Warnings, Alarms,
and Malfunctions
|
40
|
1
|
|
Automated Drug Infusion Operator's Manual
|
120
|
1
|
TOP
Accutel
Applications: Telecommunications, product development.
Developed brochure for credit card reader.
Consulted in direct mail.
TOP
Advanced
Micro Computers
Applications: Pascal compiler, real-time systems,
product development.
Wrote Pascal Reference Manual. Wrote Real-Time
Monitor Manual. Wrote Pascal to C Translator Manual.
Updated MonoBoard Computer Manual.
|
AmSYS Pascal User's Manual
|
90
|
1, 3
|
|
RTM-8 Real Time Executive User's Manual
|
80
|
3
|
TOP
Amdahl
Applications: Web-based training, product development.
Developed detailed documentation for:
Publications, Operations, Marketing & Sales Departments.
Interviewed subject matter experts including engineers, programmers,
managers, and executives. Maintained contact with development
personnel in Ireland, Malaysia, Kansas.
Developed comprehensive, step-by-step work
instructions for System Administrators and Web-Based Course Designers.
Checked out pre-release software. Created
Business Process Documentation for New Publications Department.
Developed materials for Organizational Strategy,
Strategic Work Listing, Management Glossary. Developed
sales process and coordinated with Web presentation.
|
System Administrator Manual
|
|
|
|
Product introduction materials
|
|
|
|
Technical Manual
|
|
|
|
Installation procedures for Windows NT and
Solaris operating systems
|
|
|
|
User tutorial for Workbench software, including:
Course Converter, Course Mapper, Compressor
|
|
|
TOP
Applied
Materials
Applications: ISO 9000 documentation, business
process development, business process simulation.
Interviewed over 100 subject matter experts
in manufacturing, operations, finance, and
marketing departments. Organized and conducted meetings.
Wrote over 1000 pages of procedures, work instructions,
reports, etc. Developed scores of business process flowcharts
using Visio.
Wrote computer programs to simulate flow
and resource requirements for correcting non-conformances
|
Action Plan Benchmarks: Return Materials
Authorization
|
4
|
|
|
Business Process Modeling & Simulation
Program:
Company-Wide Non-Conformance Handling
|
50
|
|
|
Documentation Department: Organization Charts
|
6
|
|
|
Documentation Department: Process Flow
|
2
|
|
|
Documentation Department: Staff Planning
Meeting Agendas
|
20
|
|
|
Fracas / PVD Non Conformance Handling Chart
|
1
|
|
|
Fracas Design Review
|
2
|
|
|
Non-Conformance Research Questionnaire
|
2
|
|
|
Procedure: Total Process Support
|
5
|
|
|
Procedure: Correct Non-Conformances (Applications
Lab)
|
19
|
|
|
Procedure: Correct Non-Conformances for Global
Product Support
|
8
|
|
|
Procedure: Custom Product Development
|
4
|
|
|
Procedure: Documentation review Forms
|
3
|
|
|
Procedure: Evaluate & Close Manufacturing
Problem Logs
|
10
|
|
|
Procedure: Non-Conformance Process for Regional
Divisional Management
|
4
|
|
|
Procedure: Shipping requirements Deviation
|
37
|
|
|
Procedure: Software Non-Conformance
|
10
|
|
|
Procedure: System Certification
|
6
|
|
|
Procedure: Technology Implementation
|
10
|
|
|
Project Status Reports
|
75
|
|
|
Report: Conformance vs. Standards
|
2
|
|
|
Report: Functions of the Applications Lab
|
6
|
|
|
Report: QA Certification Training Process
|
3
|
|
|
Work Instruction: Assemble and Package Items
for Shipment
|
15
|
|
|
Work Instruction: Assemble the Redbook
|
12
|
|
|
Work Instruction: Closed System Run Certification
|
68
|
|
|
Work Instruction: Complete the Redbook
|
10
|
|
|
Work Instruction: Correcting Non-Conformances
for the Contamination Research Group
|
6
|
|
|
Work Instruction: Document, Verify, &
Close Non-Conformances
|
10
|
|
|
Work Instruction: Editorial Guidelines
|
5
|
|
|
Work Instruction: Field Non-Conformance Data
Collection
|
6
|
|
|
Work Instruction: Field Non-Conformance Database
Management
|
6
|
|
|
Work Instruction: General Non-Conformance
Handling
|
10
|
|
|
Work Instruction: How to Audiotape Interviews
|
3
|
|
|
Work Instruction: How to Conduct Interviews
|
2
|
|
|
Work Instruction: How to Structure Procedures
and Work Instructions
|
4
|
|
|
Work Instruction: How to Videotape Interviews
|
3
|
|
|
Work Instruction: Order / release Tools
|
9
|
|
|
Work Instruction: PVD QA Technician
Certification Training Manual
|
51
|
|
|
Work Instruction: Quick-Turn Shipping Request
|
25
|
|
|
Work Instructions: Standards for Developing
Documentation
|
15
|
|
|
Work Instructions: Writing QMS Documentation
|
7
|
|
TOP
ARCO
Applications: Financial float management.
Compile, write, illustrate User Manual
for PC automated Treasury Management System. New product
checkout and debugging.
|
Treasury Management Microbanking
|
30
|
|
TOP
Atherton
Technology
Applications: CASE tools integration, product development.
Developed Installation Notes, User's
Guides, and Technical Manuals for their Software Backplane
Integration tools. Also checkout and debug of process documentation.
|
TeamWork AIX Integration Installation
Notes.
|
12
|
1
|
|
TeamWork AIX Integration User's
Guide.
|
16
|
1
|
|
TeamWork AIX Integration Technical
Manual.
|
12
|
1
|
|
TeamWork VMS Integration Installation
Notes.
|
12
|
1
|
|
TeamWork VMS Integration User's
Guide.
|
16
|
1
|
|
VAX ADA 2.0 Integration User's
Guide
|
24
|
1
|
|
VAX ADA Integration Install/Release.
|
12
|
1
|
|
VAX ADA Integration User's Guide.
|
12
|
1
|
|
Brochure: Computer-Aided Software
Engineering Tools
|
4
|
1
|
TOP
Bank
of America
Applications: Financial float management, product
development.
Developed and illustrated User's Manuals
for PC automated Treasury Management Systems for Bechtel,
ARCO, Exxon, Rockefeller Center. Also checkout and debug.
|
Treasury Management Microbanking
|
30
|
3
|
TOP
Barter
Systems, Inc.
Applications: Bartering, business development,
timesharing.
Wrote/published monthly newsletter. Installed
software. Developed ads and brochures. Interfaced w/computer
vendors. Implemented computer systems; trained users.
TOP
Bechtel
Corporation
Applications: Treasury float management, new product
development.
Wrote/illustrated User's Manual for PC
automated Treasury Management System; also a tutorial. Debugged
new software and verified with documentation.
|
Treasury Management Microbanking
|
30
|
3
|
TOP
Butterfield
Construction
Applications: Construction, business data systems.
Developed generalized bidding system on
computer. Consulted on microcomputer selection for construction
applications.
TOP
Byte,
Inc.
Applications: Microcomputer franchise development.
Developed generalized franchise operator's
manual for use in 50 new stores
|
BYTE Shop Franchise Operations Success Manual
|
80
|
1
|
|
Brochure for home computer system.
|
|
2
|
TOP
Canavest
House, Ltd.
Applications: Financial portfolio management, new
product development.
Developed User's Manual for Portfolio Management
and Evaluation System; developed artistic layout, printing,
illustrations, packaging in leather binders.
|
Investment Manager's User Manual
|
130
|
3
|
TOP
Codata
Corporation
Applications: OEM hardware sales.
Research, design, writing services for CTS-100
Hardware Technical Manual. Developed/wrote brochure for
software product.
|
CTS-100 Computer Terminal System: OEM User
Reference Manual
|
40
|
2
|
TOP
Concept
Systems
Applications: Research & Development, Semi
conductor Manufacturing, Epitaxial
Developed System Specifications for the
IG 2000 (Single Wafer, Epitaxial). Interviewed scientists,
engineers, programmers. Researched and documented equipment
components, including electrical, mechanical, chemical, safety.
Developed Document Control & ECO Procedures
and Work Instructions. Interviewed document control personnel.
Flowcharted ECO procedure. Developed ISO 9000 templates
for specifications and work instructions. Attended staff/technical
meetings.
|
IG 2000 System Specification
|
200
|
|
|
ECO Work Instructions
|
37
|
|
|
ECO Policy & Procedure
|
18
|
|
|
Releasing R&D Engineering Documentation
|
12
|
|
TOP
Crown
Zellerbach
Applications: Financial modeling and simulation.
Designed and implemented Monte Carlo Simulation
program for timberland acquisition analysis; used timesharing
system. Trained users in probabilistic modeling.
|
Article: Timberland Acquisition Analysis
|
4
|
3
|
TOP
CuTek
Research
Applications: Research & Development, semiconductor
manufacturing pioneer in new copper technology.
Developed Training Program as a Business Process
with objectives, responsibilities, requirements, prerequisites,
completion records, workbooks, etc. Developed organization charts
from the top down.
Updated Facilities & Installation Manual
Developed Operations Manual, with product
overview, safety, installation, operation, maintenance, troubleshooting,
drawings and schematics, and step-by-step tutorial.
Developed Troubleshooting Worksheets for
documenting problems and wiring changes.
Developed Plan for Users Manuals for operators,
process engineers, service engineers, system administrators..
|
Facilities & Installation Manual
|
|
|
|
Operations Manual
|
|
|
|
Training Program
|
|
|
|
Operations Manual
|
|
|
|
Plan for Users Manuals
|
|
|
|
Troubleshooting Worksheets
|
|
|
TOP
Decathlon
Club
Applications: Up-Scale Athletic Club. New business
startup.
Wrote charter membership sales letter
to Silicon Valley executives.
|
Executive's Charter Membership Salesletter.
|
2
|
2
|
TOP
Diasonics,
Inc.
Applications: Ultrasound medical imaging.
Designed Operator's Manual and Tutorial for
Physicians, Radiologists, and Medical Technicians.
|
Spectra Operator's Manual
|
220
|
1
|
|
Standard Biopsy Devices Operator's Manual
|
10
|
1
|
|
7.0 MHz Multiplane Endovaginal Probe
|
12
|
1
|
|
6.5 MHz Convex Linear Array Endovaginal Probe
|
12
|
1
|
|
7.0 MHz Convex Linear Array Endorectal Probe
|
12
|
1
|
|
Spectra System Operator's Manual Addendum:
Cardiac / VCR / ECG Features
|
52
|
1
|
|
Cardiac Cross Reference Table.
|
16
|
1
|
|
Abdominal Clinical Applications Manual
|
40
|
3
|
TOP
Exxon
Applications: Financial float management.
Developed/illustrated Treasury Management
User's Manual. Assisted with new product checkout and debugging
via hardware tests.
|
Treasury Management Microbanking
|
30
|
3
|
TOP
Geoworks
Applications: Mobile Server+ is state-of-the-art
server software that enhances communication with wireless devices,
such as cellular phones, pagers, and mobile computers
Designed and developed SDK Reference Manual
with configuration and administration, configuration overview, configuration
usage, configuration reference, apache-ssl gateway documentation,
configuration and administration for Mobile Server+ . Includes configuration
file loading, configuration file sets, basic server configuration,
debugging and reporters, thread pools, transports, etc.
Developed Service Developer's Guide ·with
detailed how-to instructions for the following: designing a service
, downloading, installing, and running the PhoneDial Service. How
to create the PhoneDial Service from Basic Components.
Developed (Java) System Flowcharts showing
transports, event manager, threadpools, translators, command processors,
authentication, session manager, request type translator, command
translators, command processors, authentication manager, session
manager, querymap processor, and much more.
Developed Short Message Service (SMS) Transport
documentation. For a relatively simple messaging service, many
elements must be considered when developing MS+ to handle SMS. Provided
necessary background to understand the current implementation and
to implement future upgrades. Short Message Service (SMS) is a globally
accepted wireless service that transmits alphanumeric messages between
mobile subscribers and electronic mail, paging, and voice-mail systems,
etc.
Developed 4.3. Email Transport Document
covering four implementations of email transports: POP3 (receive),
SMTP (receive), SMTP (send), and Log (send)
Designed and conducted Leadership & Management
Workshops,
|
SDK Reference Manual
|
160
|
|
|
Service Developer's Guide
|
124
|
|
|
(Java) System Flowcharts
|
35
|
|
|
Short Message Service (SMS) Transport Documentation
|
47
|
|
|
4.3. Email Transport Document
|
37
|
|
|
Course Materials for Leadership & Management
Workshops
|
150
|
|
TOP
Graphic
Information Systems
Applications: Computer service bureau.
Designed and developed direct mail brochures
to promote computer service bureau.
|
Sales Letter and BRC.
|
4
|
2
|
TOP
Harris
Computer Systems
Applications: Computer sales: timesharing, scientific,
OEM, end user.
Designed and developed direct mail promotion
campaign. Streamlined proposal generation process. Opened
new sales territory.
|
Sales Process and Proposal Development System.
|
24
|
2
|
TOP
IBM/ROLM
Corporation
Applications: Telecommunications.
Research/plan/organize/write ACD Manual/Tutorial
for end users. Developed/wrote ACD SYSGEN Manual. Wrote ACD
Supervisor's Manual. Wrote PATS User's Manual.
|
PhoneMail Rel. 6.2 User Guide
|
130
|
3
|
|
PhoneMail Rel. 6.2 Quick Reference Guide
|
16
|
3
|
|
PhoneMail Rel. 6.2 Wallet Card
|
1
|
3
|
|
SYSGEN Operator's Manual
|
400
|
4
|
|
PC Automated Traffic System (PATS)
|
120
|
4
|
|
Automatic Call Distribution Tutorial and
Reference Manual
|
150
|
5
|
TOP
Information
Access Company
Applications: Library databases.
Market research. Developed and wrote direct
mail promotions with brochure, response card,
and special offer.
|
Finally! A Multi-Volume Directory a Smaller
Library CAN Afford. Brochure, BRC.
|
4
|
1
|
|
Private Company Information. Brochure, BRC.
|
4
|
1
|
|
When You Can't Afford to Make Mistakes. Brochure,
BRC.
|
4
|
1
|
|
Private Companies that Matter -- Offering
the Best business opportunities in 1988! Brochure, BRC.
|
4
|
1
|
|
Ward's Directory of 80,000 Opportunities
to Help You Claim More Territory and Accelerate Your Income
BRC, business card
|
2
|
2
|
|
When it comes to Private Companies -- Ward's
wrote the book. Brochure. BRC.
|
4
|
2
|
|
When inside information makes the difference.
Brochure, BRC.
|
4
|
2
|
|
The Dealmaker's Advantage. Sales letter,
flyer, BRC.
|
4
|
2
|
TOP
Intek
Applications: Financial applications for San Francisco
clients.
As subcontractor, ocumented computer software
and hardware products. Created training programs. Wrote
sales materials. Coordinated multiple projects with many
clients.
TOP
Intel
Corporation
Applications: Marketing microcomputer components.
Developed WESCON Booth display and promotional
materials. Developed/wrote Advanced Data Catalog. Developed
8088 Product Manual.
|
Microsystems 80 Advance Information Product
Catalog
|
140
|
1
|
|
Microelectronics Growth and Complexity Accelerates:
A closer look at evolving applications and the new Intel products.
|
50
|
2
|
|
Brochure: Your Team's Gateway to Success
|
8
|
2
|
TOP
Interdata
Applications: OEM minicomputer sales.
Originated newsletter for nationwide distribution.
Streamlined system to generate proposals. Won salesman of
the quarter.
|
Hayden Newsletter and Direct mail Promotion.
|
24
|
2
|
TOP
International
Data Service
Applications: End user computer sales.
Designed/developed Product Catalog used
in direct mail and trade show sales.
|
IDS Compiler Catalog for direct mail promotion
|
16
|
1
|
|
Western Union Announcement: For Merger and
Acquisition Specialists
|
1
|
1
|
TOP
ISC Systems
Corporation
Applications: Automated banking.
Researched company-wide documentation
problems and designed integrated solutions.
|
Needs Analysis and Solution Alternatives
|
130
|
1
|
TOP
ITT/Qume
Applications: Smart terminals, product development.
Developed both Technical and User's Manuals
for several products: QVT-101, QVT-101+, QVT-119+. Also developed
system for generating documentation from a database.
|
QVT 119 Plus Technical Reference
|
200
|
3
|
|
QVT 119 Plus Setup Guide
|
200
|
4
|
|
QVT 101 Plus Technical reference
|
200
|
4
|
|
QVT 101 Plus Setup Guide
|
100
|
4
|
TOP
Lafayette
Health Club
Applications: Health Club business development
and marketing.
Developed organizational strategy and
action plans for: Owner, Quality Assurance, Marketing,
Operations, and Finance departments.
TOP
Landys
& Gyr (also see Moore Systems)
Applications: Remote data collection/transmission.
Research/design/write technical brochure.
TOP
LaserSonics
Applications: Surgical lasers.
Developed tutorial-style service manual
for field service personnel.
|
Service Manual for the Illumina Series Laser
Systems
|
180
|
1
|
|
Direct Mail Brochure
|
20 .
|
1
|
TOP
Link General
Precision
Applications: Aerospace, Scientific.
Developed both software and documentation
for the Surveyor Spacecraft Ground Data Handling System. Developed
numerous technical proposals.
|
Geophysical Film Reader for Petty Laboratories
|
100
|
3
|
|
Outline For Total System Programming (Petty
Labs)
|
12
|
3
|
|
Total System Monitor Final Acceptance Test
Procedure (JPL)
|
20
|
2
|
|
Systems/Computer Interface Specifications
(JPL)
|
30
|
2
|
|
Real Time System Acceptance Procedure (JPL)
|
120
|
2
|
TOP
Lockheed
Missiles & Space
Applications: Inertial guidance systems.
Designe, programmed, and documented inertial
guidance simulation programs. Trained and supervised users.
|
7090/94 General Integration User's Manual
|
40
|
1
|
|
Rozzle Rate and Freon Consumption
|
|
|
TOP
Max
Chandler, Associates
Applications: Materials Requirements Planning.
Developed direct mail promotion materials.
|
Salesletter and article: If you're using
regular data processing for your MRP, you could be paying too
much!
|
4
|
2
|
TOP
Marlin Cove
Applications: Small Business Development.
Designed and developed direct mail Newsletter,
Order form, Special Offer .
|
Direct Mail Ads, Newspaper Ad
|
10
|
1
|
TOP
MDS
Qantel
Applications: Product marketing, vertical markets,
software development.
Developed product manuals, direct mail
campaign, press releases, newsletters. Developed QICLOOK
- a natural language database retrieval system and its tutorial.
|
Product Review Manual
|
120 .
|
1
|
|
Direct Mail Brochure
|
20 .
|
1
|
|
MDS Qantel , The Company
|
16
|
1
|
|
Hotel & Leisure Quarterly Newsletter
|
8
|
1
|
|
QICLOOK, English-Language Inquiry System:
Tutorial and Reference Guide
|
200
|
2
|
TOP
Measurex
Applications: Large-scale energy management systems.
Researched/developed/wrote 'white paper' on
the UC Berkeley Energy Management System for presentation in Wash
DC.
|
Article : UC Berkeley Energy Management System
|
20
|
2
|
TOP
Metrotech
Applications: Metal detection units.
Research/design/write marketing materials.
Consulted in direct mail applications.
|
Brochure: Fully Automatic Pipe and Cable
tracer
|
8
|
2
|
TOP
Microcomputer
Systems
Applications: Disk drives, peripherals.
Developed publicity article and press
release.
|
News Release (New disk interface to HP equipment.)
|
2
|
2
|
|
Article: The longest hours after 5.
|
8
|
2
|
TOP
Microdis
International
Applications: Retail marketing of microcomputer
products.
Developed Franchise Manual.
TOP
Millbrae
Florists
Applications: Accounting systems.
Consulted on Burroughs computer applications.
TOP
Moore
Systems
Applications: Large-scale energy management
systems.
Developed several manuals for Moore Systems'
dual processor Energy Management Systems for both
fossil and nuclear fuels. Developed software and systems flowcharts.
|
Picture Compiler PICCOM User Guide and Flowcharts
|
120
|
2
|
|
Picture Compiler PICCOM Technical Manual
and Flowcharts
|
112
|
2
|
|
Task Design Specification and Flowcharts
|
120
|
2
|
|
Dual Disk Write, Task Documentation and Flowcharts
|
16
|
2
|
|
Picture Compiler PICCOM Software Documentation
and Flowcharts
|
108
|
2
|
|
Fast MODAL Compiler User/Technical Manual
and Flowcharts
|
150
|
2
|
TOP
Multi-Media
Video
Applications: Product marketing of microcomputers.
Research/design/write several brochures for
marketing Apple Computers.
|
Brochures: Arapple, Businex II, Videomax,
Schoolex16
|
2
|
|
TOP
Neville
Clarke (see Sun Microsystems)
TOP
NL
Rucker
Applications: Timesharing database management.
Develop/write User's Procedures Manual
for Timesharing Database Management System including subsystems
for:
|
Procedures Manual for Purchase Orders, Sales
Orders, Inventory, Inquiry, etc.
|
200
|
3
|
TOP
OCS
Applications: HP 3000 batch processing.
Designed upgraded user documentation program
for the new OCS/Express software products.
|
Executive Report with needs analysis and
recommendations, systems specifications, budgets and scheduling.
|
25
|
2
|
TOP
Pascal
Systems
Applications: Product marketing, database management
systems.
Developed market survey & report.
Wrote PR materials, brochures, Dealer Agreement, tech manuals,
sales letter. Developed telemarketing program; trained
employees.
|
Telephone Market Survey, Review and Recommendations
|
20
|
3
|
|
Direct Mail salesletter, special offer, discount
coupon, press releases
|
20
|
3
|
|
Telemarketing phone script and how to use
it
|
20
|
3
|
|
Dealer Manual
|
50
|
3
|
TOP
Perkin
Elmer
Applications: Oracle database for medical laboratories.
Developed SQL*LIMS V3.0 Client Installation
and Setup Guide. This manual provides both instructional and
reference material including the following: installation procedures
for the PC Client, Instructions for connecting to the server,
instructions for using the ne | 