As a Senior Writer / Consultant,
here's what I accomplished for a Santa Clara start-up pioneer
in Web-Based-Training.
Developed
Manuals & Help Files
Developed
System Administrator / Technical / Product Manuals
Performed
Software Checkout & Debug
Developed
Business Process Documentation
Consulted
with Management
Summary
Developed
Installation & Administrator's Manual, User Tutorials, and Help
Files
- Software Used: Illustra
Database, MS PowerPoint, MS Word, Pebblesoft Workbench, Solaris,
Web-based course development tools, Navigator, Windows95/97/98/2000/NT
- Coordinated activities
with subject matter experts in Ireland, Santa Clara, Kansas, and
Malaysia
- Developed detailed documentation
for: Publications, Operations, Marketing & Sales Departments
- Interviewed subject matter
experts including engineers, programmers, managers, and executives
- Transcribed interview
tapes
- Developed comprehensive,
step-by-step work instructions for System Administrators and Web-Based
Course Designers
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Developed:
- System
Administrator Manual
- Technical
Manual
- Product introduction
materials
- Installation
procedures for Windows NT andSolaris operating systems
- Illustrations and diagrams
- User tutorial
for Workbench software, including:Course Converter, Course Mapper,
Compressor
- Updated HELP files
- Maintained contact with
development personnel in Ireland, Malaysia, Kansas
- Scanned and OCR'd various
documents
Performed
Software Checkout & Debug
- Tested pre-release software (I'm also an experienced programmer)
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Created Business
Process Documentation for Publications Department
- Interviewed many engineers,
managers, and executives about Business Plan implementation
- Developed standard format
& template
- Developed standards for
developing highest quality documentation
- Developed and documented
standard interview
techniques for professional writing team
- Developed publication
department work instructions, checklists and QC process
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Consulted
with Management
- Consulted with managers
about organizational strategies and implementation
- Developed materials for
Organizational Strategy, Strategic Work Listing, Management Glossary
- Developed Action Plans
for several company-wide projects
- Developed PowerPoint
presentations: Tutorial, Organizational Strategy
- Developed sales process
and coordinated with Web presentation
- Wrote Position Contract
for Sales Representative
Summary
I did a great job. I know
because I received numerous commendations (on file) from the VP
of Architecture. As a skilled, professional contractor with many
resources, I enjoy the variety of working with diverse clients.
Thus, I promote both short-term and long-term contract work.
Hope this update helps.
Regards,
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