DOCUMENTATION EXPRESS
A Division of Senior Management Services

"Technical writing that makes sense."

PROJECT PROFILE 2

 

As a Senior Writer / Consultant, here's what I accomplished for a Santa Clara start-up pioneer in Web-Based-Training.

Developed Manuals & Help Files
Developed System Administrator / Technical / Product Manuals
Performed Software Checkout & Debug
Developed Business Process Documentation
Consulted with Management
Summary

Developed Installation & Administrator's Manual, User Tutorials, and Help Files

  • Software Used: Illustra Database, MS PowerPoint, MS Word, Pebblesoft Workbench, Solaris, Web-based course development tools, Navigator, Windows95/97/98/2000/NT
  • Coordinated activities with subject matter experts in Ireland, Santa Clara, Kansas, and Malaysia
  • Developed detailed documentation for: Publications, Operations, Marketing & Sales Departments
  • Interviewed subject matter experts including engineers, programmers, managers, and executives
  • Transcribed interview tapes
  • Developed comprehensive, step-by-step work instructions for System Administrators and Web-Based Course Designers
  • Return to Top

Developed:

  • System Administrator Manual
  • Technical Manual
  • Product introduction materials
  • Installation procedures for Windows NT andSolaris operating systems
  • Illustrations and diagrams
  • User tutorial for Workbench software, including:Course Converter, Course Mapper, Compressor
  • Updated HELP files
  • Maintained contact with development personnel in Ireland, Malaysia, Kansas
  • Scanned and OCR'd various documents

Performed Software Checkout & Debug

  • Tested pre-release software (I'm also an experienced programmer)

    Return to Top

Created Business Process Documentation for Publications Department

  • Interviewed many engineers, managers, and executives about Business Plan implementation
  • Developed standard format & template
  • Developed standards for developing highest quality documentation
  • Developed and documented standard interview techniques for professional writing team
  • Developed publication department work instructions, checklists and QC process

    Return to Top

Consulted with Management

  • Consulted with managers about organizational strategies and implementation
  • Developed materials for Organizational Strategy, Strategic Work Listing, Management Glossary
  • Developed Action Plans for several company-wide projects
  • Developed PowerPoint presentations: Tutorial, Organizational Strategy
  • Developed sales process and coordinated with Web presentation
  • Wrote Position Contract for Sales Representative

Summary

I did a great job. I know because I received numerous commendations (on file) from the VP of Architecture. As a skilled, professional contractor with many resources, I enjoy the variety of working with diverse clients. Thus, I promote both short-term and long-term contract work.

Hope this update helps.

Regards,

 

"If you think you need an entire staff to get the job done,
let me demonstrate I'm the one you want."

Sample Project Profile 1 - Semiconductor Manufacturing

Sample Project Profile 2 - Software Development

Sample Project Profile 3 - R&D Engineering

Sample Project Profile 4 - Business Process Development

Sample Project Profile 5 - Wireless Server Software

Major Software Project Profiles (PDF To download, right-click link & choose "Save Target As")

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