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As a Senior Writer / Consultant, here's what I
accomplished for a start-up pioneer in "wireless server software."
Client's server software lets businesses
communicate with cell phones, pagers, PDAs, mobile computers, and
all the latest wireless devices. Using this software,
companies can automate and customize wireless content services,
providing an information system accessible from anywhere via HTTP,
SMS, email, and event-driven information.
Applications include
electronic commerce, wireless Internet, email, real-time content
delivery, sales force automation, etc.
SERVICES PROVIDED
Complete service to research/organize/write/edit/release
of API documentation.
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Developed formal Action Plans and set milestones
for all projects.
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Took initiative, planned the work, worked
the plan.
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Optimized SME's time by advanced interview
planning.
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Developed graphics, illustrations screen
captures and diagrams.
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Transcribed interviews.
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Conducted peer reviews.
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Converted MS Word documents to Web pages.
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Delivered all projects and assignments
on time.
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Always on time to meetings.
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Maintained communication; pursued details.
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Developed Controlling Calendars for all
projects.
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SOFTWARE
USED
MS Word, Visio, Java, Acrobat, Dreamweaver, Framemaker,
GroupWise, MS Project , Mobile Server, Netscape Navigator, Windows
NT, Mac OS 9
PROJECTS
- Developed Software Developer Kit (SDK)
- Coordinated research and reviews with
subject matter experts (SMEs) including Java programmers,
system administrators, technical managers, and marketing personnel.
Transcribed recorded interviews
- Developed comprehensive, step-by-step
work instructions for Developers, covering:
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Product introduction
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Tailoring the system
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Designing, and implementing services
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Flowcharts, illustrations and diagrams
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Configuring transports
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Running services
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System security
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Installation
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- Also, developed detailed plans for SDK
Administration documentation.
- Developed Server Functionality Documentation
(SFD)
- Developed API documentation including
Wireless Transport and System Flowchart with descriptions. Coordinated
research and reviews with Java programmers. Documented and flowcharted
transports and internal processing.
- Researched and documented Small Message
Service (SMS) including network elements, architecture, applications,
benefits and system requirements.
- Developed Service Developer's Guide
- Assisted in the design/development/verification
of PhoneDial(TM) Service.
- Developed PowerPoint presentation for
PhoneDial Service.
- Developed Leadership and Management Training,
including the following topics:
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Interview techniques for professional writing
team
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Principles of Management for Non-Management
Personnel
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Principles of Delegation
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Principles of Regulating
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Principles of Position Interface
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Personal Objective Development Guidelines
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Contractual Commitment System
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Standards Development Guidelines
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Benchmark Development Guidelines
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Management Glossary
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TECHNICAL
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Researched Java programming & EJB.
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Flowcharted Java programs.
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Developed System Flowchart.
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Developed Authentication Flowchart.
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Reviewed software specifications.
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Attended Seminar on UML by Rational.
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Implemented Java source code examples into
documentation.
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MARKETING
- Edited technical white papers.
- Critiqued marketing brochures, providing
detailed analysis & recommendations.
TRAINING
- Conducted 8-week Leadership & Management
Training
- Edited customer-training slides.
MANAGEMENT
- Attended staff and company meetings.
- Submitted weekly status reports.
- Developed position contract for Department
Manager.
- Prepared & Delivered Leadership and
Management workshops.
- Conducted Thoughtstorm® sessions.
(Listen to the introduction below.)
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SUMMARY
As a skilled, professional contractor with
many resources, I enjoy the variety of working with diverse clients.
I love working with startups!
As an expert in business process development,
I can also help both new and seasoned companies grow their
businesses. Thus, I promote both short-term and long-term contract
work.
Regards,
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