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Recent accomplishments for an enormous Santa Clara
manufacturer of semiconductor equipment:
ISO 9000
Business Process Documentation
Coordinated
Writing Team
Consulted
with Management
Summary
Developed
ISO 9000 Business Process Documentation
- Developed detailed ISO 9000 documentation
for many departments including:
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Document Control
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Engineering
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Finance
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Manufacturing
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Marketing
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Operations
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Product Management
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Product Support
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Quality Assurance
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Quality Control
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Research
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Sales
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Shipping
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Software Development
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- Interviewed over 100 personnel including
engineers, programmers, managers, and executives to get information
for the ISO 9000 documentation.
- Developed
over 1000 pages of sophisticated work instructions and flowcharts.
- Developed step-by-step work instructions
for Quality Assurance Technicians.
- Developed up-to-the-minute Training Program
and Manual for 8-week course to certify Quality Assurance Technicians.
- Coordinated communication with personnel
in Texas, Santa Clara, and Japan.
- Created
Business Plan for Corrective Actions.
- Designed
and flowcharted effective Corrective Action Business Plan for handling
"problem logs."
- Interviewed dozens of engineers, managers,
executives about implementation of the Business Plan.
- Designed
and developed PROBABILISTIC MODELING software to simulate the processing
and corrective actions related to hundreds of weekly problem logs.
- Consulted with the software designers
of the Problem Log and Corrective Action Database.
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Coordinated
Writing Team
- Developed standard format & template
for ISO 9000 documentation.
- Developed standards for developing highest
quality ISO documentation.
- Developed and documented standard interview
techniques for professional writing team.
- Organized and conducted better-than-ever
weekly meetings with writing team.
- Trained writers in use of Microsoft Word.
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Consulted
with Management
- Consulted with Directors and Managers
about departmental organizational strategies and computer implementation.
- Organized
and conducted strategy/planning meetings with key personnel from
many departments.
- Developed
Action Plans for many projects company-wide.
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Summary
This client employed the toughest critics
I know. I did a great job. I know because they
offered me various "positions" in the company. I declined, however.
Why? As a skilled, professional contractor with many resources,
I prefer the variety of working with diverse clients. Thus, I respect
both short-term and long-term contract work.
Hope this update helps.
Regards,
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