This report provides general guidance for managing the maintenance of documentation typically used in high-tech environments involving computers, peripherals, software, etc. It presents an overview of various problems and identifies techniques and procedures designed to help management control and perform documentation maintenance.
Because frequently more resources are required to maintain existing documentation than to develop it in the first place!
This report addresses the need to use a maintenance policy throughout the documentation's life cycle.
The underlying theme is that improvements in documentation maintenance come primarily from policies, standards, and procedures enforced by management.
There are three major causes of increased burden of documentation maintenance:
This report discusses these problems and examines methods to solve them:
To improve quality and effectiveness, it is necessary to:
The next few pages address problems and frustrations associated with:
After that, we address various solutions, such as:
Key words used: